Customer Testimonials
Always very helpful in servicing all of my vehicles. They check on every system even though I only scheduled an oil change.
Went here for a warranty turbo service. Asked two questions about the service, 1. Would it be a 1 for 1 swap or an improved version of the known defective turbo. 2 would I get a courtesy vehicle since my car would be in for 3 days. The service manager had a bad attitude and told me “you’re lucky we’re giving you a turbo”. I tried to speak with his boss and got transferred back to him not once, but twice. Then after making a complaint I was told my car would be done in two hours, originally I was told it wouldn’... Read More DealerRater - Feb 26, 2026
George Gregory at Sawyer Lyons in Randolph was amazing and so patient to work with! I couldn’t be more happy with how well we were treated! I highly recommend going straight to George when you choose GMC Sawyer Lyons!
I love my new to me truck!!!! I just purchased a new to me 2020 GMC 1500 SLT. I worked with Megan in sales. She was exceptional. She listened to my must haves, worked with my budget and communicated extremely well through the proccess. I will contact Megan when I am ready for my next vehicle.
service department excellent. Keeps you informed and was right on spot with the time.that it would be completed
Family friendly, would recommend, did not feel pressure at any time. Located in. Randolph. Would recommend
I just purchased a GMC Canyon and from the time I walked in the door till I drove the truck home that same day my wife and I had a great experience . Joe (Greenberg) listened to my wants and needs and we looked at the truck and the price was right. He was very knowledgeable and professional . We came back in the afternoon and Joe had all the paperwork and a nice shinny truck ready to go. (Great detail job by the workers) Today I picked up the plates and registration and again Joe was most helpful. So far I ... Read More DealerRater - Aug 2, 2025
Honest and professional easy to deal with. Patricia my sales woman was smart and listens to customers and a pleasure to deal with
The only think that I have say is service the last time I was there was terrible because had a oil change appointment at 10 only got out 2 and half hours later and was because I complain and they did a half fast job. Ask to check my brake sensor they did not do that.
Best service experience I've had. Never go anywhere else. Highly recommended. Great coffee too
I would definitely recommend the Sawyer Lyons Buick GMC of Randolph. My sales woman Megan Vrandenburg was the best I have ever worked with! She listened to all my wants and needs. Stayed within my budget and she provided me with five star service from beginning to end. Seamlessly, showing her professionalism, knowledge and gaining a very satisfied customer.
I have never worked with this dealership prior and upon my connection with one of their veteran Sales Reps, George Gregory, who was professional, knowledgeable, and above all HONEST, I knew I found a home for purchasing my next vehicle. From his first point of contact to the test drive, and then working with his team, a phenomenal package was offered and between George finding me the exact car I was looking for in the Buick Encore GX and the total value experience, I knew this was my dealership moving forward. It’s not always the easiest to change car ... Read More DealerRater - Feb 16, 2025
Great overall experience. I will definitely go back again we I need another vehicle or service.
I recently had the pleasure of trading in and purchasing my 2nd vehicle in 3 years from George Gregory at Sawyer Lyons GMC. Every time I visit this dealership (for service or sales), I feel welcomed and valued. George, who has always been both friendly and professional, always takes the time to say hello and that leaves a lasting impression on customers
During the sales process, he has never pressured me into making a decision but instead encouraged me to take my time and ask questions.
What really stood out, though, was his commitment to ensuring I got the best deal ... Read More DealerRater - Jan 26, 2025
This Dealership sold my 18 year old son a Lemon! Three weeks after being sold the car was already giving issues! We are in the process now in taking legal actions!
The service department at Sawyer Lyons Buick GMC of Randolph is second to none. The service manager when out of his way to ensure I was completely satisfied with the work performed on my vehicle. When he found a part that was not fitting correctly, he immediately ordered the replacement so the work could be completed right the first time. My service advisor was very informative along the way and she responded very quickly to email requests for updates despite being extremely busy. I trust Sawyer Lyons Buick GMC of Randolph for all of my service needs, they treat you ... Read More DealerRater - Jan 10, 2025
Purchased what was advertised as a GM Certified Used Vehicle, was reassured by the salesman that the van was indeed GM Certified Used, CarFax report stated "Offered for sale as GM Certified" only to find out months after the transaction that the vehicle was NOT GM Certified. Bate & switch. False advertising. Called my salesman and he said he would look into it and call me back. Guess what...... never got a call back! Called GM and they stated its a dealer issue and they can not do anything.
This is the third car I have leased with Sawyer Buick. This time they offered me an early trade-in for my lease and I ended up getting a better deal than the one that was advertised. Maggie, George, and Rob were all enthusiastic to make it happen for me. Buick are fantastic cars and mine have always been reliable. This dealership is the only one that has offered me excellent deals every time I come to them. Their service department is also fantastic with regular maintenance.
Steve was very personable and knowledgeable. Took care of all our questions and concerns we had.
Terrible customer service once you are handed off by the "good cop" salesman to the "filthy, fat bad cop" numbers guy who will try to sell you upcharged nonsense and fail miserably to explain the padded and confusing final sales contract. They shotgunned through a higher financing package behind my back, and without my consent, 7 hours before my final test drive and contingencies were supposed to be met the following day. This created a mess with the bank and my transfered plates that took more than a month to rectify. Also, the price advertised WAS NOT ... Read More DealerRater - Oct 24, 2024
The truck we were sold was not up to par. You must have known that there was a major issue with it. There is no way you didnt know. Not only am i disgusted with the fact that you sold us a truck with issues, but that when we brought it in to have it fixed there was some "mix-up" in the garage and we had to wait for it another day. You should have given us two keys, not one and make us pay for the insurance so that we can get it. Also, if it was ... Read More DealerRater - Oct 24, 2024
pleased with the service department always very helpful have continued to service my car there
Overall average service. Didn't try to charge a ridiculous amount in fees when I bought the car. I bought a CPO enclave which had some service done prior to sale but they didn't change the engine air filter or cabin air filter. I'm pretty disappointed the cabin air filter and engine filter were not replaced when the CPO inspection was done prior to sale. I've only driven the vehicle a few thousand miles since buying it a few months ago.
If the filters were border line passing when it was inspected then they should've been ... Read More DealerRater - Aug 7, 2024
So pleased with our 2024 GMC Sierra 2500 Truck! Steve Iancono was top notch all the way! He helped us get a great deal, as well as great value for our trade in. The team helped us get the best rate we could find on the market. Steve and the team at Sawyer Lyons Buick GMC made car buying easy. I would highly recommend them!
Don’t use them for service. I brought my vehicle there and they had it for 1 and a half hours. Charged me almost $570 for labor. I questioned it and was told they use flat rate for labor, not based on time. Thats $370 per hour just for labor. Then was told multiple techs worked on my vehicle. Then was told “kids right out of school” help with servicing vehicles. I feel since most drop there car and don’t wait, they have idea how much they are getting ripped off. Don’t service your car here.
Always pleased with the service and helpfulness of the service team at Sawyer Lyons Buick. It maybe the only reason I would buy another GMC truck in the future. There are few dealerships service departments I would trust, but I fully trust the service department. Samantha and service department manager are the greatest!!!! Thank you very much!!!!
George Gregory was great. My lease on my Ford Bronco was near expiration, and he helped me drive off with a new Buick Envista Avenir. I love the ride!
Just recently purchased a 2024 GMC Sierra AT4. I had a fabtastic experience. They sourced the door I wanted with the right options and I got a great price. This is a family run business, friendly and fair. Would ahop there again for sure!!
This is our third lease renewal through Sawyer Lyons and we have had a positive experience each time. The salespeople are respectful and we feel give us an honest assessment of the offers and the situation each time. They reach out if things change and new options are available. We will continue to go back the next time we need a car.
Respectful staff, APR for financing from the dealership was to high compared to what I could get from my bank. Honestly thrown off when loan officer tells me he's having me sign a secondary contract??? Excuse me??
He says " did anyone tell you"? No.
Even if this is standard protocol or not it doesn't sit well with the customer. It honestly stressed me out after I left the dealership. He also says it's just in case your loan doesn't go through. Why wouldn't ot goes through my bank has approved my loan???
The ... Read More DealerRater - Mar 2, 2024
Quick with response, very informative, I would have been a long distance buyer but the sales associate made sure I wasn’t wasting my time and long drive to just turn around and go home empty handed.
I paid $1,828 for my transmission to be fixed. A few months later I was told I needed a new one at the price of $4,193. I have been unemployed for 6 months and was not able to pay for that nor was the car acting up after I left there. I drove the car for another month or so before the trans went. When I brought it back, they tried to tell me they were giving me a $3k break by offering me a new transmission at $10,500!!!! Customer service was the ultimate waste of time and the price went up every time ... Read More DealerRater - Jan 3, 2024
Since I live more than 2 hours from the dealership I expressed to Franco how important it was to handle the leasing process remotely. He accommodated my needs and it was one of the fatest and most fluid car leasing transactions of my life.
Before I started talking to Valentina, sales person at the Buick dealership, about leasing Buick Encore, I explained the situation that I had with my Jeep Compass which I was leasing at that time: The lease for the Jeep was up in August 2019. I went over the mileage allowance in the lease, and was considering buying the Jeep out. I called the bank and asked them to extend the lease for another 6 months for the Jeep; as a result the lease was extended until February 2020.
I told the sales person at the Buick dealership – Valentina, that if they would take ... Read More DealerRater - Jan 8, 2020
Was impressed w/ the way the service team handled my warranty issue. They were able to schedule an appointment just prior of the expiration date & before thanksgiving holiday despite the lack of coverage. I was told by Amy this was covered and there would be no charge. The tailgate dampener was ordered and I was contacted that the part was received last week and installed today. They are my go to service and sales dealership.
We purchased a 2016 Chevy 2500HD while living 2 hours away. Mark Hathaway was patient and willing to provide excellence service. He made sure we were comfortable with the purchase every step of the way. Our children felt as if they belonged and were not a bother during the process. I would purchase another vehicle from this dealership even if I had to drive another 2 hours. The price was a steal and the truck was magnificent.
I just leased a 2018 GMC Acadia Denali from Jim Salerno GMC and it was by far the best experience that I've had at a car dealership. The salesman I worked with was George Gregory. He was very helpful and made sure I got exactly what I wanted in the car. In addition to working with Greg, the sales manager, Eric Ciocca was just as helpful. He worked with alongside of George during the whole process to make sure that my process went smooth. Greg even called me a few days later just to make sure that everything was going ... Read More DealerRater - Mar 26, 2018
I bought a 2018 Red Canyon this week that Salerno picked up from another dealership for me. This was the second vehicle I have bought from them. It was a pleasant experience, no pressure, good deal. My salesmen, George Gregory, was fantastic and explained everything before I left the lot. Joe Bourdon, as always, was a pleasure to work with and John Vorst the stand-in finance manager explained everything and never pressured me to buy anything extra. Will buy from them in the future. Keep up the good work.
George made my day with his easy going, positive, humorous and warm personality. The process was seamless and easy. Absolutely, would recommend you use George and the Jim Salerno team for your next car purchase.
There was no old school pushy sales people here. George was calm, patient and answered all my questions. He even embraced the fact I needed to leave and go home to get one of my 108lbs dogs to make sure she could fit in the car with her crate. After our purchase he showed us all the options and how to work all the technology ... Read More DealerRater - Oct 29, 2017
I was very fortunate to work woth George at Salernos. He was very helpful from the time I walked in til the last paper signed. He made the overwhelming experience exciting and stress-free. I would recommend George and Salernos to everyone of they want an awesome car buying experience.
When I went to this dealership I inquired about a specific car I was not at all happy with the salesman. After a few minute conversation he basically said to pray to the fairy god mother and wish for her to deposit money into my bank account. Completely unprofessional and I would not recommend this dealership to anyone!
I purchased a used Jeep Liberty. Car appeared in excellent condition. I did get a great price and deal on the car. I was told the car had new breaks and I knew I'd need new tires in abt a year. Not a problem. I drove the car to work after picking it up and car ran great. I drove it home the next morning and it was smoking from the drivers wheel. The caliper had stuck to the rotor and the brakes and caliper needed immediate replace, the other brake pad seemed ok. I noticed excessive brake dust ... Read More DealerRater - May 18, 2017
Back in 2011 I was looking for an Acadia and visited multiple GMC dealerships. I was completely dissatisfied with the salesmen, management, and the car buying experience.
In speaking with a coworker, I was referred to George Gregory at the Salerno Buick GMC dealership.
Since then, I have only dealt with George Gregory for all my car buying needs. I live over 40 miles from this dealership and drive out to Salerno because of George Gregory. George is an honest man who makes the car buying experience pleasurable. George genuinely takes interest in your needs and goes the extra mile to make ... Read More DealerRater - Mar 27, 2017
Please do not waste your time or money. Technicians have no idea what they are doing. Went in for a noise - sounds like wheel bearings not sure. DID ZERO DIAGNOSTICS!!! They replaced ONLY 1 wheel bearing. Who does that? You ALWAYS replace BOTH wheel bearings on the same axle. Went back - sound still there. They replaced 2nd wheel bearing. sound still there. Technicians didnt bother to find why there was a loud sound. A loud roaring noise- maybe the rear differential?????? Technicians also said tires need to be rotated- I HAD BRAND NEW TIRES PUT ON LAST WEEK!!!! DONT ... Read More DealerRater - Feb 28, 2017
Last month I purchased a Volvo C70 from this dealership, I got a good deal, but they said the vehicle had been checked out, but a few days later I had to put on a new set of tires because the tires on the vehicle were badly worn. Anyone putting the car on a lift would see that these tires were not acceptable, When I called to dealership they refused to help me with the cost of the tires,
George made the process easy from start to finish. He was Honest and helpful explaining the car and purchase. Genuinely cared Would definitely recommend him!
Bob was great and very informative in the process of leasing my Acadia. He took his time in answering my questions. There was no pressure. It was a great experience.
My sales person was Bob Caravano. He was outstanding to work with--very knowledgeable and nice. No pressure. He jumped through a lot of hoops to help me with a confusing situation with the lease on my old vehicle and getting an answer related to the inspection report on the turn in. Helped structure a deal for a lease of a new Acadia that I think is a great deal. I would highly recommend Jim Salerno (this is my third vehicle from them) and especially Bob!
I am a first time car buyer and after researching multiple makes and models, I narrowed my search down to a GMC Terrain and Buick Enclave. Jim Salerno Buick GMC profiled really nicely everywhere I visited online and I specifically noticed George Gregory's profile on here and it jumped right out that I wanted to work with him. I must say, while I was not able to make an immediate purchase, George completely dispelled my age old fear of walking into a car dealership and feeling pressured and being duped to just get me buy something. He completely expanded ... Read More DealerRater - Oct 21, 2016
I recently purchased my 5th car from Jim Salerno GMC in Randolph. My salesman George Gregory was very knowledgeable, professional and courteous. I never felt pressured and he helped me find the GMC Acadia I was looking for. He made the experience in purchasing a new car enjoyable. I have worked with Jonathan Weiner for many years and it is always a great experience. He is honest, reliable and I'm impressed every time how organized and efficient he is. He is thorough explaining all the documents that need to be signed. He makes the financial buying process stress-free. I ... Read More DealerRater - Oct 13, 2016
Recently leased a new vehicle and this dealership was amazing. Excellent, knowledgable and found exactly what I wanted. Recommending them to all friends and family!!!!
I went in knowing I would likely buy or lease a new 2016 Yukon. Bob C was my salesman and he was great. He took his time to show me the different vehicles in stock. More importantly, I was not in desperate need of a new vehicle and he understood that. What I appreciated about that was that he did not try to make the sale or pressure me in any way. When I was ready, I explained what options I wanted and together we located a vehicle nearby. I decided to lease and the price provided upfront was a great ... Read More DealerRater - Oct 6, 2016
Best car buying experience I have ever had! George Gregory, the salesman I dealt with, was very knowledgeable and not pushy like most car salesmen I've dealt with in the past. He truly listened to me and made sure that I was happy with the car I decided on. The buying process was quick and painless as well. The sales manager I dealt with, Jonathan Weiner, was very personable and also very knowledgeable (he explained everything that I was signing very clearly)! I plan on buying all my future cars from this dealership. No complaints at all!
We have just bought a new Buick envision from Jim Salerno Buick GMC in Randolph. I must say that this was the first time that I actually enjoyed buying a car. The experience exceeded my expectations from the time I first walked into the show room, to the signing of the paperwork (which was quick and effortless AND on time!) to the time we took position of the car. Thank you to all at the dealership
We got a 2017 GMC Acadia from Salerno and the entire process from start to finish was seamless and enjoyable. I have never walked into a dealership feeling like I did when I walked into Salerno. I highly recommend Salerno because they offer best quality, the greatest deals, and have an amazing team of people ready to get you into your next car. We will be back, that's for sure!
I had a great experience with buying my GMC Canyon. George Gregory was professional and courteous. By no means an "in-your-face salesman" He gains your trust from hello. Thanks George.
I was truly not looking forward to car shopping due to poor prior experiences. Our sales rep Suzanne was very straight forward with the price and respectful of my time. This is a great dealership with a "family" feel and recommend them to anyone looking to get into a new GMC or Buick.
I drove 2 hours out of my way to this dealer to buy a car on the promise that it would be a really smooth experience. It was my third car purchase and by far and away the best. Every employee was kind, not pushy, and diligent. The facility was spotless and modern. The car price was very competitive. And there was no effort to sell me extras that I did not need. You cannot go wrong with this dealership.
Did my internet research on price and info on Buick Encore. The salesman Dan Diprimo was low pressure and there to help. He provided a very competitive price right up front when I said I enjoyed the test drive and wanted the car. Did not have to haggle since I believed the price was fair. A nice pleasant dealership and not one of those big pushy dealerships where you feel pressure that they need to make their sale numbers. Recommended! AAAAA+++++
I went to buy a 2016 Acadia, which I have been wanting for sometime, but was difficult to come along. Suzanne moved wind and earth, along with Joseph Bourdon to find me a truck and they did! They always kept in touch with every step of the process and made my car buying experience a pleasant one! They have gained a lifelong customer and I'm very happy and grateful!
I have owned GMC trucks for quite a long time. I currently own a 2013 GMC Yukon Denali and a 2015 3500HD Denali. My wife took the Yukon in to get an oil change. They conducted the oil change then proceeded to come out with a quote to replace front brake pads and rotors and the oil cooler line. Both very simplistic procedures with inexpensive parts. They quoted almost $1500!!!! I immediately told her to get out and run away very fast. A quick search online results in parts (AC DELCO) for about $250. I can do both jobs in a couple hours out ... Read More DealerRater - Aug 4, 2016
I brought my car here for SERVICE they SCRATCHED my car and BROKE THE DRIVER DOOR PANEL, when i asked them about it i spoke with "Bill" which has the worst attitude and the worst customer service skills, he said they were not gonna be responsible so i spoke with "Vincent" which i assume is the service manager and he said they are not gonna be responsible for it (even tho this all happens while they had my car). I had to file a police report so there is record of this. Is unbelievable that they ... Read More DealerRater - Aug 3, 2016
I just purchased my 2016 Buick Envision from Jim Salerno Buick-GMC and I couldnt be more pleasesd with my experience. My salesman, Dan DiPrimo, was extremely helpful and answered all of my questions which made my buying process easy from start to finish. The entire staff is top notch too, friendly, helpful and courteous. I love my new car and I will certainly be a return customer to Jim Salerno Bucik-GMC!
This is our second car from Salerno. We would especially like to B and Luis Garcia. You shoulf have more people like this young man. We recommend he get a rating of 10. Overall the dealership deserves a rating of 20 stars. Thanks again for the ever so friendly staff. Earl t. & Beatrice E. Daniel
This is our second leased vehicle with Jim Salerno, our family is very satisfied with our new Enclave with three full size seating rows. It's a great vehicle that seems like it glides.. The Salerno team is focused on the customer and makes you feel comfortable inside the dealership pre & post sale. Had a great experience with our sales executive Bob Caravano, a genuinely nice man who contacted us a few months prior to our Acadia lease. Bob spent a lot of time with us reviewing options and was determined on finding us the right vehicle for our ... Read More DealerRater - Jul 6, 2016
We give our salesman, Bob Caravano, an A++ for going above and beyond his sales duties.
We were very specific with what we wanted in our new car and Bob wasn't deterred. He was patient and helpful through every step of the way. It didn't take long before he had located a car for us. He took the time to fully explain the ins and outs of our new car and ensure that we were comfortable with it before we drove off the lot. He let us know he was there to answer any further questions, even after ... Read More DealerRater - Jun 24, 2016
What a wonderful experience I had with the purchase of my new GMC. Not only am I in love with my car, I am in love with this dealership. My salesman Bob was just the sweetest and most patient salesperson I have ever met. He helped me get a vehicle that hit all the boxes on my checklist and more! The entire staff was so pleasant and personable, they make you feel like you are part of their family. I highly recommend this dealership for anyone who is looking for a personable and pleasant vehicle purchasing experience.
My wife and I just purchased our second vehicle from Salerno GMC, a new Acadia replacing our previous one. The Salerno team greatly values a process that is honest, respectful, informative and with the highest degree of integrity.
Working with our sales professional George Gregory is like dealing with a trusted friend or family member. He is a caring professional that will make the process as hassle-free and smooth as can be. If you value working with someone who is straight forward, honest, thorough and has integrity, George is your man. Give him a call, you’ll really like him.
... Read More DealerRater - May 22, 2016
I came in without the intention of leaving with a vehicle. I wasn't sure if I could do it since my credit wasn't top notch but they worked with me on getting my brand new '16 Sierra with a tonneau cover and leather seats. I absolutely love it. Such a great truck. My kids love it!! Anthony and Jim G were very helpful and friendly and got me the payment i wanted. I will gladly go back!!
Took my car in for an oil change, tire rotation, and some other items. Dealer provides loaner upon scheduling appointment without me asking for one. I specifically asked if there was a charge for the loaner...they told me "no. It's no charge". Get there. Drop off vehicle..leave with loaner... all is good. Go pick up my car...and I'm charged $40 for the loaner. 2 days later open my passenger door and there is a piece of my dash just hanging off my car. Drive back to dealership, they fix it. Drive my car on a ... Read More DealerRater - May 8, 2016
My experience leasing a new car was made stress-free and great because of the salesperson, George. His easy-going manner, complete honesty, and empathy helped me decide quickly and pain-free! He went over every detail of the car and offerered help in the future with amy questions I may have! George is the best! Thank You!
Went to dealership to purchase a new Acadia . Man was it easy. George helped me out and did a great job. Even took the time to show me the features of the truck. Just a great job all around. Can't wait to go back and get another new vehicle. Rob S
My wife and I walked into Jim Salerno showroom and in less than an hour we had a great deal on a new GMC Acadia. Working with our salesman George Gregory has changed my perception of the buying a new car process. I’d like to give George Gregory a new title, but can’t decide between Sir Honest, Pleasant , Capable, Honorable….George. Thank you Jim Salerno Buick GMC for providing a no nonsense straight forward experience.
Bought my first gmc here experience was very pleasant the salesperson Susan was very knowledgeable polite and not pushy very happy with auto so far
My Sales Person was Susan she was so nice and gave me exactly what I was looking for. My second time purchasing at Jim Salerno. Very Happy with my Buick Encore
This dealership stands out in all aspects. The honesty and friendliness of the sales staff cannot be overstated. AJ Frasca and George Gregory were not only committed to provide their extensive knowledge in selecting the right vehicle and trim but they also treat their customers the way they would treat a family member. I dealt with these two gentlemen several times and their sincere, respectful and pleasant demeanor never changes regardless whether you buy a vehicle or not. The level of customer trust and comfort George and AJ provide is rare in the industry and projects an outstanding image of ... Read More DealerRater - Mar 20, 2016
Let me start with that I live in Long Island and was looking to trade in my 2011 Buick Enclave for a 2016 model. I contacted Michael Salerno, who put me in contact with the most amazing team of professionals. Through my busy work schedule, the "team" found a way to find me the car I wanted in under 2 weeks ! I pulled up on a beautiful Saturday afternoon after a long ride and was greeted like I had just arrived at a family function. Personable, friendly, accommodating and right on the mark with all we discussed through our many phone ... Read More DealerRater - Mar 15, 2016
Purchased a used car and before we started to work out a deal I asked my sales guy Daniel If they offer warranties with used vehicles and he said yes and then at the end of the deal there is no warranty and now I'm having big issues with this vehicle called back the company and they won't help you at all, could not even get them to put a pair wipers on the vehicles that were completely shot when I pulled off the lot so buyer beware and stay away .
We had a particular model in mind after we "built our car" at the GMC web site. Went to a couple of dealers but Jim Salerno was able to locate a vehicle nearly identical to what we built. They offered a great price and to bring the car in from another. We literally drove away with our new vehicle in 4 business days. Salerno was not the closest GMC dealer to us but they were well worth the few extra miles trip.
Polite and knowledgeable salesperson in Suzanne Cimbal. Easy execution and completion of paperwork for the transaction with Joe Bourdon and Jon Weiner. Will recommend to friends and family.
We were looking for a specific used vehicle. Salesman and staff were warm and courteous. Spoke to George and felt comfortable. They worked with us to get to a very fair price, but we just found a better vehicle to meet our needs elsewhere.
From Kevin Cleary in parts, George Gregory in sales, and Michael Salerno, Jr. our contact man, our purchasing experience at Jim Salerno Buick GMC, Inc. was top notch.
They treated us like family, and we were very please with our entire experience from start to finish. We took our time, and we finally settled on a 2016 Buick Enclave. During our decision making process, we never felt pressured.
On the contrary, we were encouraged to take our time to make the correct decision for us.
And, they even brought out the 'Big Man' himself Mr. Grandpa Jim Salerno himself, who wanted ... Read More DealerRater - Dec 29, 2015
Everyone is very professional and easy to work with! Friendly atmosphere and everyone is very accommodating. Sales department is great and Dan is super knowledgeable.
My husband & i haven't purchased a car in 9 years, but we decided to check out a Buick. We went to Salerno on a friend's recommendation, and were very pleased with our experience. Both Dan and Jonathan were professional and knowledgeable. Dan offered us discounts we weren't even aware were available, yet he never pressured us into making any decisions. A great overall experience!
Michael was very easy going and helpful. He made the process very easy. We are new to the area and found the dealership was very easy to work with. I would recommend them to anyone! Thanks!
It has been many years since I bought a new car. My wife and I had purchased Pontiacs and GMCs from Jim Salerno back in the 80s and 90s, but then had shifted to Lexus and Mercedes. It was great to be back. Met George Peter Gregory on my first visit and he showed me their lineup. I liked a Lacrosse that was on the floor and returned to see if we could make a deal. Again George was a great person to work with and the dealership offered very aggressive pricing. I even met Jim Salerno again, and he ... Read More DealerRater - Aug 17, 2015
Leased a new GMC Acadia from this dealer. George and Joe were both great to deal with! It was a smooth, painless experience. Would recommend to friends and family
Just leased a 2015 Buick Encore from the Jim Salerno dealership. It was a very enjoyable experience. Everyone was very helpful, especially our sales person Izzy DeChiaro. Would definitely recommend this dealership.
When considering a recommendation for Jim Salerno Buick GMC, the words integrity, knowledge, courtesy, consideration, and professionalism come to mind immediately. Dan Diprimo and Jonathan Weiner are two of the very best reasons to visit the dealership. Dan took the time to answer questions and offer a great deal. Jonathan was superb with the paperwork and advice. Both are rock stars in my opinion. But I must add that all the people at the dealership are extremely friendly and helpful. There is not only a clear sense of professionalism, but also a true willingness to help. My son and I ... Read More DealerRater - Jul 2, 2015
Didn't like the way one of the sales men approached me. I believe his name was Jim Gavenas. He needs to learn how to approach customers and not put so much pressure on someone to buy a car, especially upon just meeting them. Wouldn't recommend that guy to any one. And he could try smiling a little more too.
I purchased a certified pre owned 2012 GMC Acadia from Jim Salerno which I absolutely love. The whole experience was the best I've had purchasing a vehicle. My sales person Izzy Dechiaro was the most helpful and accommodating. He is simply the best..
My husband and I had an excellent experience with George and Jim! After trying a few dealerships, we were very happy with the customer service and attention we received. George and Jim are excellent, and I have recommended Jim Salerno to all of my co workers. They are the best!
hands down this is the dealership to purchase a vehicle. I was in and out in a flash with a great deal and the vehicle we wanted. Loving our Acadia!
We just bought a new GMC Acadia from Jim Salerno Buick GMC. Hands down, it was the best experience we've had purchasing a car. The final purchase price was better than we had hoped (how many times does that happen?), so none of that awkward haggling! More importantly, the staff was amazing. Our sales consultant, Suzanne Cimbal, was the perfect combination of professionalism and friendliness. It was such a smooth process from start to finish. I highly recommend this dealership and Suzanne!
We recently leased a 2015 GMC Terrain. We looked around for a while and found this deal on line. We spoke to Lennie and he confirmed everything over the phone. When we went into the showroom we were greeted by Lennie who introduced us to our salesman Mike. Mike was friendly, knowledgeable and had a great sense of humor. We took the Terrain for a test drive and was pleasantly surprise how nice it rode. They didn't have the color we wanted on their lot but within two days they called with it. When we came in to sign the ... Read More DealerRater - Mar 11, 2015
Just drove away with our third vehicle from Jim Salerno Buick GMC. Go ahead, look around, but guarantee you too will buy here. Easy, efficient, knowledgeable, committed to understanding your needs and exceeding expectations. Not too many places could convince me to take the time to write a review, but these folks earned it.
I can't say enough about my car buying experience at Jim Salerno. Everyone that we met was just incredibly willing to help (as opposed to just trying to sell you something!). In particular, our salesman, Michael Salerno, was amazing - friendly, knowledgeable, responsive and really willing to take the time to understand our needs so he could help us find the best vehicle for us. We went to Salerno really just to get a quote to compare against other vehicles, expecting that we would like other makes more. Well, after going to a few other dealers and being treated ... Read More DealerRater - Feb 10, 2015
I recently was in Salerno picking up a part for my wife car. I went into the showroom and saw a Sierra 1500 that i fell in love with and had to have. Unfortunatelly it was a double cab and the car seat would not fit. I made contact with suzanne a few days later to locate the same truck with a crew cab. I showed up for the appointment was at the dealership for 2.5 hrs. 2 hrs. And 15 minutes was searching for the truck i wanted. We found the truck i told suzanne what i wanted to pay per month and 10 ... Read More DealerRater - Jan 21, 2015
My wife and I shopped around at over 1/2 dozen dealerships and never felt 100% satisfied until we came to Salerno. Michael was a great guy and all the staff were all very well dressed and super friendly. We were very satisfied with the entire experience
Upon arrival, when we were ready, we met Marc at the door who escorted us to sales consultant Suzanne Cimbal. I was so happy that, upon our arrival, no sales person rush out to "get there first" I must say that having purchased many vehicles in my lifetime...this was the easiest and most comfortable of them all. If you are looking for a no hassle no pressure experience...Jim Salerno is your dealership and Suzanne is your consultant.